privacy policy

Privacy Policy

Effective Date: July 13, 2025

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Illuminate is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information

when you visit our website, request a quote, or use our services.

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1. Information We Collect
We collect the following types of information:

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Personal Information: Name, phone number, email address, home address, and any other details you provide when requesting a quote, booking a service, or contacting us.

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Usage Data: Information about how you interact with our website (e.g., IP address, browser type, pages visited), collected via cookies or similar technologies.

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2. How We Use Your Information
We use your information to:

Respond to inquiries and provide quotes

Schedule and deliver services

Send service updates, reminders, or follow-ups

Improve our website, services, and customer experience

Comply with legal obligations

We do not sell or rent your personal information to third parties.

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3. Sharing Your Information
We may share your information with trusted service providers who help us operate our business (e.g., email platforms, payment processors, website hosting). These partners are required to maintain the confidentiality of your information and only use it for authorized purposes.

We may also disclose information if required by law or to protect our rights, property, or safety.

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4. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

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5. Cookies & Website Analytics
Our website may use cookies or similar technologies to enhance your experience and track site usage. You can disable cookies through your browser settings if you prefer.

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6. Your Rights
You have the right to:

Access the personal data we hold about you

Correct or update your information

Request that we delete your personal data (subject to legal or contractual obligations)

Withdraw consent for marketing communications

To exercise these rights, please contact us at support@illuminatetoronto.ca

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7. Third-Party Links
Our website may contain links to other websites. Illuminate is not responsible for the privacy practices or content of those sites.

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8. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date noted above.

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9. Contact Us
If you have any questions about this Privacy Policy or how your information is used, please contact:

Illuminate
210 Manor Road East

Toronto, ON